Complaint and Customer Service Automation
Who is it for?
- For e-commerce with after-sales support.
- For companies with support teams handling >100 inquiries/month.
- For managers who want to reduce costs and increase NPS.
What do you get?
- Auto-classification and ticket prioritization system.
- Context-aware intelligent response templates.
- SLA alerts and bottleneck monitoring.
- Dashboard with key metrics (TTR, cost/ticket).
Tech Stack
n8n, LLM (Gemini/OpenAI), Your system API (Gmail, Zendesk, Baselinker), Google Sheets/Looker Studio.
Timeline
First results (MVP) in 14-30 days.
Key KPIs
TTR (Time To Resolution) ↓, Cost/ticket ↓, NPS/CSAT ↑.
Pricing
From $2,000 USD (one-time sprint).
Frequently Asked Questions (FAQ)
Will this replace my team?
No, it will give them superpowers. The system offloads repetitive tasks, letting them focus on complex cases.
Does it integrate with my system?
Probably yes. n8n supports hundreds of apps. If there's an API, we can integrate.
How is success measured?
Before starting, we establish metrics and baseline. After 30 days, we compare results and calculate ROI.
Interested? Let's talk!
Book a free 20-minute Fit Call to discuss how I can help automate your business and achieve real results.